Nexam

Help participants understand and resolve error codes related to the camera, microphone and screen sharing.

Code error for camera, microphone or screen sharing in Nexam

Authorize your camera, microphone, and screen sharing to complete a secure Nexam exam.

Allowing Camera, Microphone, and Screen Sharing for a Nexam Exam

Make sure your device’s clock is synchronized to avoid access or display issues during your exam.

Adjusting your computer’s time settings

Prepare your Internet for exams: tests, tips, and solutions if your connection is unstable or below requirements.

Unstable Internet Connection

Can’t access the Nexam platform due to your device or configuration? Follow these steps to resolve the issue.

Connection issues with Nexam

Will you be abroad for your exam? Check your connection, time zone and network restrictions to avoid any issues during the session.

Taking an exam abroad

Your screen resolution doesn’t meet the minimum requirements to start your exam? Here’s how to adjust it depending on your device.

Adjusting your screen resolution

Is the text size during your exam too small or too large? You can adjust your browser’s zoom level for better visibility.

Adjusting display size in Chrome

Learn how to adjust the size and colour of your mouse pointer on Mac and Windows.

Change the appearance of your mouse pointer

Learn how to easily type French accents on different systems.

Insert French Accents on Mac, Windows, and Chromebook

Adjusting display size in Edge

Learn where to check whether a microphone is required for your exam and what to do if the microphone test fails.

Check Whether Your Microphone Is Required and Working for Your Exam

This article explains what to do when the Login button remains disabled because the security protection on the login page is not loading properly.

Disabled or Unclickable Login Button

Explains what to do when a participant has completed their assessment but cannot submit their copy because the message “An error occurred during submission. Please try again.” appears, usually due…

Unable to submit the assessment: “An error occurred during submission.”

What to do when a test or preview remains in progress after being opened by a user with a management role.

Resolve the “Synchronization in progress” message for a coordinator

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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