Skip to main content

Activate your account with an invitation code

How to activate your Nexam account using the invitation email you received.

Nexam invitation

If you are registered for an evaluation on the Nexam platform, an invitation email is sent to you.

This email contains a one-time invitation code that is valid for 30 days.

Email details:

Important: Make sure to use your code before it expires. If you cannot find the email in your inbox, also check your junk or spam folder.

If you already have a Nexam account

If you already have a Nexam account, you do not need to activate your account again.

Simply sign in with your email address and password: https://app.nexam.io/connexion

If you forgot your password, use the Forgot password option on the sign-in page.

Two activation methods are available

You can activate your account in two ways:

  • With an invitation code

  • With a sign-in partner, such as Microsoft or Google, if this option is offered by your institution

Method 1: Activate your account with a code

  1. Open the link received in the invitation email or go to this page:

  2. Enter your invitation code

  3. Click Activate

  4. Create your password

  5. Choose your language

  6. Accept the Terms of Use and Privacy Policy

  7. Select the Email option to activate two-factor authentication

  8. Sign in with your email address and password

Your password must contain at least:

  • 8 characters

  • One uppercase letter

  • One lowercase letter

  • One number

Important: All steps must be completed to activate your account.

Once your account is activated, the invitation code is no longer needed. You must then sign in to Nexam with your email address and password.

Method 2: Sign in with Microsoft or Google

If your institution allows sign-in with Microsoft or Google, you can use this method.

  1. Click the button for your provider, either Microsoft or Google

  2. Follow the instructions displayed on the screen

Note: The address used with Microsoft or Google must match the address associated with your Nexam account.

What should you do if your code does not work?

If your code does not work, it may be expired, already used, or copied incorrectly.

If the message “Invitation code does not exist or has expired” appears, see the following article for the steps to follow: https://help.nexam.io/en/articles/15331817-invitation-code-invalid-expired-or-already-used

If you have already activated your account, sign in directly to Nexam with your email address and password: https://app.nexam.io/connexion

If you forgot your password, use the Forgot password option on the sign-in page.

You did not receive your code?

If you did not receive your invitation code:

  • Check your inbox

  • Check your junk or spam folder

  • Make sure you are checking the correct email address

  • Confirm with your evaluation coordinator that you are registered

  • Confirm with your evaluation coordinator that the email address used is correct

If you already have a Nexam account, use the Forgot password option on the sign-in page. If you are unsure, contact Nexam technical support at [email protected].

To help us process your request, include:

  • Your first name

  • Your last name

  • The email address used

  • The evaluation concerned

Key takeaway

  • The invitation code is only used to activate your account.

  • It is valid for 30 days and can only be used once.

  • Once your account is activated, you must sign in with your email address and password.

Did this answer your question?