Access the log
Every user can view their own access log, regardless of their role in Nexam.
To access it:
Sign in to Nexam
Go to your profile
Open the Access log tab
Available information
The log shows activity related to access to and security of your account, including:
successful sign-ins;
failed sign-in attempts;
sign-ins using a sign-in partner (SSO);
two-factor authentication (2FA) events;
sign-outs and expired sessions;
password changes and resets;
the date and time of each event.
Depending on the type of event, the associated IP address may also be displayed.
You can use this information to review activity associated with your account, including whether you were disconnected during an assessment.
The data displayed in the access log is retained for 365 days and is then automatically deleted.
Important: The log indicates that an event was recorded. It may not always identify the cause, for example when a sign-out is related to an Internet connection interruption.