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Minimum and Recommended Technical Requirements

To ensure a smooth online exam experience, your device must meet minimum technical requirements.

Updated over 3 weeks ago

Compatible Devices and Restrictions

Exams must be completed on devices that meet Nexam’s technical criteria. Using unsupported devices may prevent access or interfere with exam performance.

Supported Devices:

  • Desktop or laptop computers

  • Chromebook

  • Microsoft Surface devices

Not supported:

  • Tablets (including iPads)

  • Mobile phones

  • Devices with multiple screens (only one screen is allowed)

Required Peripherals

Some exams may include monitoring or oral components. Your device must therefore have functional peripherals.

  • Functional webcam

  • Microphone, if required by the exam settings

Browser and Operating System

To access the exam, you must use a supported browser and a fully updated operating system. This ensures compatibility with the Nexam platform.

  • Supported browsers: Google Chrome (version 90+), Microsoft Edge

  • Blocked access: Safari, Firefox, any other browser

  • Operating system: Must be up to date

Important: Using an unsupported browser or an outdated system may block access or affect exam stability.

Technical Requirements

Before the exam, ensure your device meets the minimum specifications. For optimal performance, prefer the recommended configurations.

Technical Requirement

Minimum

Recommended

Processor

2 cores, 4 threads

4 cores, 4 threads

RAM

4 GB

8 GB

Screen resolution

1366x768 @ 1x

1920x1080 @ 1x

Required Configurations

Configuration

Minimum

Recommended

Browser

Google Chrome v90 or higher

Up-to-date browser

Operating System

Windows 10 (Build 10.0.17763)

macOS 10.14/10.15

Windows 10 (Build 10.0.19042+)

macOS 11+

Note: As of Fall 2025, Windows 11 will be recommended.

Internet Connection

Wireless

Wired

Internet Speed

10 Mbps download / 10 Mbps upload

30 Mbps download / 10 Mbps upload

In Case of Lag or Freezing

Browser performance may slow down if the recommended requirements are not met. If your screen freezes:

  • Wait a few seconds.

  • Refresh the browser by clicking ↻ in the top-left corner.

  • If prompted, re-share your screen.


Nexam enables the secure delivery and grading of exams online, in test centers, or remotely. Nexam is the preferred platform for professional orders and associations, government agencies, and educational institutions. Visit our website at Nexam.io!

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