Nexam Solution uses an established automated deletion schedule, with terms that vary depending on the type of data. These rules are intended to ensure compliance and optimize resource management.
Data type | Retention period |
User account | Deactivated after 365 days of inactivity on the platform |
Written exam data
“Technical test” session data | Deleted 13 months after the exam date
Could be deleted 30 days after the test is completed |
Surveillance video recordings (if applicable) | Deleted 30 days after the exam date |
Tous autres contenus (séances, examens, comptes, etc.) | Sans renouvellement de contrat, les données liées au Client seront supprimées 13 mois suivant la date du dernier examen. |
What happens after 365 days without activity?
The user account is automatically deactivated.
Why 13 months for written exam copies?
This period covers the grade review window and meets retention requirements for verification or post-exam audits. However, exam administrators may download individual or bulk copies before deletion, especially if their institution’s retention policy exceeds 13 months.
Why are technical test copies removed after only 30 days?
These tests generally have limited long-term value. Deleting them quickly helps reduce stored data and limits collected information.
Who has access to surveillance videos?
Only users authorized by the institution administering the exams in Nexam. This may include instructors, proctors, academic integrity officers, or approved Nexam surveillance staff.