In some Nexam assessments, you may be asked to complete a file provided by your organization, such as a spreadsheet. Sometimes, this file is intentionally protected: you may see an error message or notice that you cannot add a sheet or edit certain parts of the file.
In most cases, this protection is intentional and part of the exam’s parameters set by your organization.
Common causes
Here are the most common reasons:
The file is password-protected (e.g., Excel, PDF)
The file is in read-only mode (Google Drive, OneDrive, etc.)
The file was improperly imported by your organization
What to do
1. Respect the file settings
If the file opens but does not allow you to add content or new sheets, this is likely intentional. Only complete the fields that are meant to be filled in.
Do not attempt to unlock or modify the file's structure: doing so could result in your submission being rejected.
2. When in doubt
If you believe the file is locked in error (e.g., no editable cells, missing content, unclear instructions), report it to your exam coordinator or supervisor.
Do not edit a protected file without permission.
Key takeaway
Nexam does not allow direct editing of a file within the platform. All modifications must be made locally using a compatible software, then the updated file must be uploaded in the designated area of the exam.